AFNI

AFNI is a leading provider of customer engagement solutions, specializing in call center services, customer care, and workforce optimization.

Project Name: AFNI Office Fit Out
Location: G,6-9F The Core 2 SM Sta Rosa, Laguna
Duration: September 2023- January 2025
Budget: 500M

Background

Headquartered in the United States, AFNI has established itself as a trusted partner for businesses seeking to enhance customer experience through innovative solutions and dedicated service. The company is committed to fostering a culture of collaboration, employee development, and operational excellence, making it a preferred choice for organizations looking to improve their customer interactions.

To accommodate its growing operations, AFNI is relocating to a new facility and requires an office fit-out to optimize its workspace for improved efficiency and team collaboration.

Objectives

To create a functional and modern office space that enhances employee productivity and collaboration.

To ensure the fit-out is completed within strict time constraints, delivering an operational floor every 75 days.

To incorporate flexible workspaces and innovative design elements that reflect AFNI’s commitment to employee well-being and operational efficiency

Challenges

  1. Time Constraints: The primary challenge was to complete the fit-out of one floor every 75 days, requiring precise planning and execution to meet the tight schedule.
  2. Coordination of Multiple Teams: The project involved coordinating various contractors and subcontractors, ensuring seamless communication and collaboration throughout the construction process.
  3. Supply Chain Limitations: optapt Potential delays in material supply could 
impact the project timeline, necessitating proactive management of supplier relationships and inventory.

Solutions Implemented

  1. Detailed Project Scheduling: Developed a comprehensive project timeline with clear milestones, allowing for efficient resource allocation and progress tracking to ensure timely delivery of each floor.

  2. Dedicated Project Management Team: Assigned a specialized project management team to oversee daily operations, facilitating communication among all stakeholders and addressing issues promptly.
  3. Supplier Engagement: Established strong relationships with key suppliers to secure materials in advance and mitigate potential delays, ensuring that all necessary resources were available as needed.

Results

  1. On-Time Delivery: Successfully completed the fit-out of each floor within the 75-day timeline (operational handover), allowing AFNI to occupy the new space as scheduled.
  2. Budget Compliance: The project was completed within the allocated budget, with effective cost management strategies minimizing unforeseen expenses.

  3. Enhanced Work Environment: The new office layout promotes collaboration and productivity, aligning with AFNI’s goals for employee satisfaction and operational efficiency.

Conclusion

Actuate Builders Inc. effectively navigated significant challenges to deliver the AFNI Office Fit Out Project on time and within budget. The newly designed office reflects AFNI’s commitment to creating a dynamic work environment that fosters collaboration and enhances customer engagement, demonstrating the successful partnership between AFNI and ABI.

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